For those with Ealing Rugby email addresses can you use the default webmail client provided by our hosting provider which can be found here: https://www.ealingrugby.co.uk:2096 then login with your email address and password. Please bookmark this page in your browser.
Our hosting provider will only allow 3 failed login attempts before they blacklist your network IP address so please do not try and login the 3rd time if you have had 2 failed login attempts. Give it 4 hours and try again. Failed logins are caused either by using the wrong URL to access your email, wrong email address or the wrong password.
Our IT team do not support any mail clients to access your email, they only support access to your email using the webmail URL above.
However, If you are proficient and comfortable setting up your email using a mail client, please ensure you follow the settings below and update your password in the mail client when it expires otherwise the mail client will try to login using the wrong password therefore blacklisting your IP address.
POP & IMAP Account settings
|Your name||Your name|
|Email firstname.lastname@example.org or email@example.com|
|Incoming mail server||mail.ealingrugby.co.uk or mail.ealingrugby1871.co.uk|
|Outgoing mail server (SMTP)||mail.ealingrugby.co.uk or mail.ealingrugby1871.co.uk|
|Usernamefirstname.lastname@example.org or or email@example.com|
|Remember Password||tick (if you do not know how to change it later when the password expires, do not tick it)|
|Require logon using SPA||untick|
|General||Set these if you wish|
|My outgoing server (SMTP) requires authentication||tick|
|Use same settings as my incoming server||tick|
|Incoming server (POP3/IMAP)||110 (POP3), 143 (IMAP)|
|This server requires an encrypted connection (SSL)||
|Outgoing server (SMTP)||25 or 26|
|Use the following type of encrypted connection||
|Leave copy of messages on server||tick|
|Remove from server after 7 or 14 days||tick|
|Remove from server when deleted from “deleted items”||untick|
If you want to use SSL, then use the below mail settings:
NOTE for outlook: Make sure you have selected ‘My Server Requires Authentication’ .
Go to Outlook >> tools >> account >> Properties >>under server tab >> My Server Requires Authentication.
If you use POP3 and wish to keep messages on server , select “leave a copy of messages on the server” or do not select it if you do not want to keep a copy of them so as to save disk space for storing emails.